Principles of personal data processing

PELEK Distribution s.r.o.,

registered office: Vlkova 532/8, 13000 Prague, Czech Republic,

Identification number: 26719941, email: info@pelek.hu, telephone:  +420 705 724 353(hereinafter: "Administrator")

for the sale of goods
through the online store operated by pelek.hu
called PELEK Distribution s.r.o.

The protection of personal data is very important to us.
The purpose of this document is to provide you with all relevant information
processing your personal data when you use the Online Store
online store pelek.hu. We recommend that you read this processing policy
Reading personal data. If you have any further questions about this
regarding the processing of your personal data, please contact us by email at info@pelek.hu.

Definition. For greater clarity and ease of reference, these include
contains the principles for processing personal data and the definitions used in these principles
often repeated:

— Online store: the pelek.hu online store is operated by PELEK Distribution s.r.o.;

— GDPR: Regulation of the European Parliament and of the
Council (EU) 2016/679;

— Personal data: any
information relating to the User by which they can be directly or indirectly identified
identify;

— User: a natural person who
to whom the personal data relate, most commonly a customer or potential
customer, also referred to as “you”;

– Processor: carries out
personal data processing activities based on a contract or other assignment for
administrator;

1. Basic data

Your personal data are collected
through the pelek.hu online store; and/or directly from us. In both cases
we may act as a data controller. If your personal data are
pelek.hu online store, read its Personal Data Processing Policy.

We process the following personal data about you:

- first and last name, contact details (e.g.
email, telephone number), address;

— billing details and banking relationship (data
necessary for accounting);

- information provided by you
as part of our communication with you (in particular, your questions and answers
your questions, communication with you).

We do not process special categories of personal data
data.

2. For what purposes do we process personal data, and what is the reason for processing

2.1 Contractual relationship and
fulfillment of the related legal obligations. Reason for processing personal data
performance of the sales contract and related obligations (delivery of goods, administration
accounting, complaint handling, or if you exercise your right to do so
return of goods). We process your first and last name, contact details
(residential address and delivery address, e-mail and telephone number), possibly other details
billing details. We process personal data for the duration of the contract
contact, then 4 years after theirs
end (here we have an interest in retaining certain personal data in which
sales contract to protect our interests). We have a legal obligation
archived accounting and tax documents. The retention period for this data is up to 10
years from the end of the tax period in which the performance took place. If the
we collect the personal data necessary for shipping and payment
must be transferred to a licensed shipping company or credit institution.

2.2 Card payment. If we
if you provide your payment card details, we do not have access to the complete data. We know
only that you are paying by card, and the card details are processed by the recipients of this data,
will process the payment on our behalf.

2.3 Order fulfillment
. To process your order, we also cooperate with:
other service providers (carriers and others) who help us with performance
concluded contracts. We transfer your data to these partners only for the purpose of performance
the obligations arising from the sales contract.

2.4 Communication with customer service
, complaints, or other questions. If you have contacted us, then your
We process personal data based on your consent for the purpose of handling the inquiry
or complaints. We may process the following personal data about you: last name, surname,
telephone number, e-mail, order information. Questions and complaints closed
about customer service is regularly, but no later than within 4 years, deleted
processing a question or complaint.

2.5 Reviews. Our review
customers are important to us. If necessary, we publish reviews
gives consent (submits a review of the given product or service). We know about you
the following Personal data are processed: first name, last name, e-mail address, order details. IN
with your explicit consent, we also process photographs and personal data
data forming part of the review text. Reviews are embedded in the appeal
your consent, but for no longer than 5 years.

2.6 Customer reviews. You can
share your purchasing experience and rate individual products. Because
evaluating your feedback regarding the individual goods purchased
We may also use other processors.

2.7 Legal obligations. Personal
we may also transfer the data to a third party other than the Processors listed below if
required by law, or in response to legal requirements from authorities, or
goes to court in lawsuits.

2.8 Age restrictions. In this case
age-restricted goods, we check whether they have reached
the minimum age required by the applicable legal regulations. This is because
for this purpose we use an identification service that enables us to verify your age.

2.9 Digital products. If
the goods must be updated with digital elements or digital products,
we process the data provided at the time of ordering.

3.
Communication

3.1 Emails that
we may send. As part of selling our products or services, we may send our customers
emails related to:

3.1.1
shipping notifications, shipping date updates

3.1.2
tax documents, invoices

3.1.3
provision of a return label.

4.Processors

Yours
We may transfer personal data to our business partners (our processors), or
to another third party if required by law.

we use
only verified processors with whom we have concluded a written contract,
who provide us with at least the same guarantees as we provide you. It is only a matter of
Processors originating from the European Union or countries that have been
have been declared secure and recognized, or from countries with which we use closed standards
contractual clauses in accordance with Article 46 of the GDPR, and who provide your personal data
a similar level of protection as under the GDPR and Czech laws
regulations. All our Processors are subject to a duty of confidentiality, and
may not use the personal data provided for any purpose other than that for which
we have made these available in accordance with this policy.

— Service providers (see Article 2.1 on Fulfillment
contractual relationship and related legal obligations):

Czech Post, PPL, DPD,
WEDO, Zazilkovna, Balikovna, GLS  

— Order processing (see Article 2.1: Fulfillment of contractual relationship and legal obligations
in relation to): Pelek.hu, BaseLinker

— Accounting (see Article 2.1 on Fulfillment
contractual relationship and related legal obligations):

A BRA

5. What rights do you have?

Where can you contact us? Send an email to info@pelek.hu , or
to the address of our registered office.

When do we carry this out? We will respond to you within one month at the latest. If
providing the information would jeopardize the privacy of other persons, or the provision of the data would
the risks or costs of providing these are disproportionate, we may not be able to do so
to comply. In the event of a repeated request, the administrator is entitled to charge for a copy
A reasonable fee may be charged for personal data.

— Right of access. Confirmation,
whether we process your personal data. Information about the purposes of processing and categories
Personal Data, recipients to whom they are accessible, the processing period, o
existence

the right to claim
from the controller to exercise one of the rights listed below. The assumption that they will not
the rights and freedoms of other persons are infringed.

— The right to rectification. Request correction of
inaccurate Personal Data.

— The right to erasure. If
there is no other reason to process this data beyond your request
we delete or completely anonymize the data.

— The right to restriction of processing. If
believes that we are processing the data incorrectly - for any reason
processing or its scope, please let us know.

— Of the rectification, erasure
or the right to be notified of the restriction of processing. If you contact us with a request, we will
inform you of the result, unless this is impossible (e.g. the e-mail address
from which you wrote to us no longer works).

— The right to data portability. We can
the data you have provided to us in a structured and machine-readable format
in a format, provide it to another controller at your request.

— The right to object. If
we process your data on the basis of legitimate interest (e.g. sending newsletters). It is enabled
to demonstrate our legitimate interests if we agree with you,
we will stop this processing.

— The right to withdraw consent. If
if you change your mind, write to us. Processing related to marketing and
for business purposes may be withdrawn at any time.

— Automatic individual
decision-making, including profiling. You have the right not to be subject to anything
a decision based solely on automated processing, including
profiling that would have legal effects on you or similarly significantly affect you
was affected. We respect your rights, so we do not carry out profiling.

6.Conclusion

read the
we also ask you to read the Statement on the protection of personal data available in the pelek.hu online store. This document contains further information about
when the pelek.hu online store is the controller of Personal Data and how it processes your data
burden

These policies
The processing of personal data may only be changed in writing. If
If you have any questions about our Personal Data Processing Policy:
please contact us at info@pelek.hu by e-mail.

If you wish
dissatisfied, you may initiate proceedings or lodge a complaint with the Data Protection Authority at any time
personal data, registered office at plk. Sochora 727/27, 170 00 Prague 7 - Holešovice
(more information: https://www.uoou.cz).

These policies
Personal data protection effective from 2024.01.01